Installer crashes when registering on a Mac

If you’re attempting to install either a demo or licensed version of our plug-ins on Macintosh and the installer crashes, try the following steps: 

  1. Restart your Mac by hitting the SHIFT key and holding it down while it reboots. It will then boot into “Safe Mode” which will hopefully turn off any extensions that might be causing this problem. More information can be found on the Apple support site here: 

  2. Then try to install the product. The installer should work in Safe Mode.

  3. Reboot normally (that is by not holding the SHIFT key down while it reboots).